Overview

 

MPower Logic takes a consulting - led approach to optimize customer interaction for its clients, drawing from a proven combination of deep contact optimization experience, business acumen and broad Contact Center technology knowledge. MPower Logic offers solutions across eight segments of the CIM industry (technology consulting, Contact Center intelligence and reports, agent productivity, outbound interaction management, self service, workforce management, quality monitoring, and customer behavior analytics). These solutions are offered to a wide range of verticals such as banking and finance, telecommunications, business process outsourcing, transportation, retail, and hospitality.

MPower Logic's CIM solutions are delivered through the company's Consulting and Engineering arms using six different services – application maintenance, custom application development, product design and development, systems integration, managed support services, and research and development.

Our focused data and knowledge process outsourcing solutions enable our clients to produce more with less and stay focused on their core competencies. We leverage our deep cross industry experience and demonstrated business tools to successfully deliver measurable business value and performance improvement.

Our pricing will save you up to 60% of the cost while providing other both tangible and intangible benefits. We sign a Non Disclosure Agreement (NDA) to address your data security concerns before we start working on your projects.